Woops

[NateW]

same poster

[swolloniron]

its all garbage. Its obvious though, that the OP is simply hoping to hold IBE accountable and recover his $. If that means posting the same topic on 20 forums thats fine. Its not different than sending a complaint to the better business bureau - its an attempt to get enough attention that a company is forced to respond to you instead of simply sweeping your complaints under the rug.

I actually find the tenacity of the OP pretty entertaining and encourage his efforts. He is the one (purportedly) screwed out of his cash. Raise some noise, get your money back by all means.

The truly decent and respectable thing to do, is to help him succeed, or in the least, not deleting his threads.

What would you do if someone straight jacked you outa $100+ bucks? If you would bend over and just take it, without complaint, please just send me the cash directly and avoid me the trouble of actually attempting to defraud you first.

All this can basically be summed up by saying: Don't delete threads that are from dissatisfied customers. Its pathetically obvious that when a company responds this way, they are usually in the wrong. Even if they were in the wrong, they could effectively use this PUBLIC opportunity to resolve an issue, spread good will, and maybe even entice other suckers. Too bad simply deleteing a thread sends the entirely wrong message and is a wasted opportunity at good PR.

[swolloniron]

Originally Posted by meksi

I agree, somewhat...I agree the thread should not have been deleted, but why beat a dead horse in a different forum. I think a simple input like identifying the issue was resolved would've sufficed. Now, if the issue was resolved, why even post this rant in the first place? Is the OP going to sign up everywhere IBE is repped and start the same thread over and over? Its garbage, IMO.

yes, it is to an extent beating a dead horse. I agree. Ideally though, it is for the OP to say whether the issue was resolved satisfactorily or not though.

[Right Hook]

I'm with swoll on this one. Its customer service feedback. If we could do something like this (delete/eliminate feedback) in my industry we probably would get our ass sued off.

[NateW]

if you read the thread at MD there are clearly other people who are not too happy with IBE.. thats what I was getting at lol

[mmowry]

Originally Posted by santor

I They will steal your money
in a heartbeat and thumb their noses at you afterwords

I ve been where this guy is and Im sorry that this happened .Whether it was poor communication or someone just dropped the ball I dont know but I do agree that it needed to be addressed.Using a statement like the one quoted is a little overboard though.

This wasnt a gigantic coverup it was a deleted thread because the issue was being resolved....thats all.No more drama than that.

We'll see if the OP goes back to any of the forums to follow up and say that this unfortunate incident was resolved.......

[mmowry]

Originally Posted by NateW

if you read the thread at MD there are clearly other people who are not too happy with IBE.. thats what I was getting at lol

Just as Im sure that there are people that are unhappy with every company.But hey not everyone can have PA on their side.

[NateW]

LOL good point

[swolloniron]

True, true, PA is the great equalizer haha!

[LMR]

This was addressed on anabolicminds as the customer posted an internet fraud thread there too. The company owner is discussing the refund with this customer right now. Obviously is an over sight or miscommunication error. We stopped the production of that product over a year ago. I was instrumental at refunding customers this product and for over a year do not recall any complaints about still owing a customer. This appears to be one customer complaint and absolutely no supposed fraud was committed.