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muad33b · 05-12-2008, 04:08 PM

First off I want to say that I love the store in general (I could care less about the layout; the search could be a little better, but I can find what I'm looking for) and the prices are some of the best on the net for what's carried (how about some I3C by NSI and SAMe by Doctor's Best so that we can all use dinoiii approved PCTs and shop in one spot? Oh and some bulk powders would keep me from going to NP.

) but I've digressed.

Ok, so I placed my first order last night for ~$300 and received no email notification (from other posts here I can see that's the deal; they need to improve that and have an email confirmation sent) and haven't seen the charge come out of my account. When I log in and look at "Order History" I see nothing.

Normally under these circumstances, I call the company, and we get it squared away in a few minutes. However, in this case, I'm left with no other recourse then to fill out a web email form and wait for a response. Now, I'm very disappointed, because I need to have my items by Friday so I can start using them on Monday, and I'll likely have to pay more $$ for shipping now, as I'll likely not hear back until tomorrow at best.

Can someone here get my a phone number to call?

**meksi** · 05-12-2008, 05:02 PM

Try this:

TFSUPPLEMENTS
4910 Seawall Blvd Galveston, Texas 77551
Ph: (409) 763-5448
customerservice@tfsupplements.com

**growstrong** · 05-12-2008, 05:37 PM

thanks meksi... muab I have notified TF owner and he should respond to this ASAP. Please PM me if you have any concerns... Sorry about the problems.

TFSUPPLEMENTS · 05-12-2008, 05:42 PM

pm me your order number and name I will get back to you asap.
There must be something wrong with the email confirmation on the LB side I will get that taken care of.
Thanks
tfsupplements

GotTest · 05-12-2008, 08:58 PM

Quote:

Originally Posted by muad33b

...how about some I3C by NSI and SAMe by Doctor's Best so that we can all use dinoiii approved PCTs and shop in one spot? Oh and some bulk powders would keep me from going to NP.

) but I've digressed.

GREAT suggestion!

muad33b · 05-13-2008, 12:01 PM

Quote:

Originally Posted by TFSUPPLEMENTS

pm me your order number and name I will get back to you asap.
There must be something wrong with the email confirmation on the LB side I will get that taken care of.
Thanks
tfsupplements

Just wanted to let everyone know that I spoke with Sean over at the TF/LB store, who was very helpful. I think we figured out that I didn't click the last button when I ordered this stuff at 2am Monday morning.

I placed the order again today, got an email confirmation, and Sean confirmed that he got the order. He also said he'd ship it today, and that I'll definitely get it by Friday.

He's also indicated that he's working on adding the supplements I've listed above to his catalog!

So, all problems resolved, thanks for all the help Sean! I'll definitely be going to the LeanBulk store in the future... and as soon as they start carrying Doctor's Best SAMe, NSI I3C and bulk powders, I won't be going anywhere else!

**growstrong** · 05-13-2008, 12:04 PM

Glad to hear this got resolved bro! Also glad to hear you will be shopping at LB more ofter! We will try to keep ya posted on the addition of new porducts!