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meso666 · 07-23-2008, 03:36 AM

Upon having no luck in getting any responses to questions and ordering problems via email from TFsupplements I thought I'd try ordering here instead.
After a couple of emails to admin he put me onto a sales guy with a yahoo address who apparently answers all sales questions, well guess what no response either after numerous attempts?

All I want to do is buy supps from a supplement store, I've tried ordering but had problems tried emailing but no responses?? In such a competitive industry surely customer service would be a high priority.

Listen I'm not whinging here, this is my last ditch attempt, I like this forum a lot and would like to help support it by purchasing supps from here...

Any help would be GREATLY appreciated

meso666

**NateW** · 07-23-2008, 09:30 AM

what problems were you having?

ShakesAllDay · 07-23-2008, 09:44 AM

I'm sure they will take care of you. I've had nothing but accurate and fast-shipped orders from TF/LB.

**growstrong** · 07-23-2008, 09:51 AM

Quote:

Originally Posted by meso666

Upon having no luck in getting any responses to questions and ordering problems via email from TFsupplements I thought I'd try ordering here instead.
After a couple of emails to admin he put me onto a sales guy with a yahoo address who apparently answers all sales questions, well guess what no response either after numerous attempts?

All I want to do is buy supps from a supplement store, I've tried ordering but had problems tried emailing but no responses?? In such a competitive industry surely customer service would be a high priority.

Listen I'm not whinging here, this is my last ditch attempt, I like this forum a lot and would like to help support it by purchasing supps from here...

Any help would be GREATLY appreciated

meso666

I will be contacting TF owner personally bro. Sorry for the inconvenience. I will get back to you.

TFSUPPLEMENTS · 07-23-2008, 10:34 AM

Our phone number is 409-763-5448 hours are 10-5pm central time please call us. We respond to every email that we receive.

meso666 · 07-28-2008, 11:18 PM

this is the message I keep having

" The transaction resulted in an AVS mismatch. The address provided does not match billing address of cardholder. #27 "

I've checked with my CC company numerous times and my card works perfectly, I've used it on other Supps sites too recently with no troubles at all. A mate of mine has the same problems also...

**growstrong** · 07-29-2008, 12:18 AM

Well it is obvious you know what that error "technically" means but if you are sure the information is correct I am not sure why it continues to give you the above error.... That error has to do with the processing gateway so it is hard to actually pinpoint the problem other than that specific error. I will let TF know and they will get back to you to see if there is an alternative way of accepting payment since this doesnt seem to be working.

Sorry about that bro

meso666 · Yesterday, 08:43 PM

thanks GS, apart from your response still no follow up or responses? yet another member of AM has told me he had the same trouble maybe because we live in Australia?

I've sent another email so we will see if this sparks up any action

**growstrong** · Yesterday, 09:53 PM

Quote:

Originally Posted by meso666

thanks GS, apart from your response still no follow up or responses? yet another member of AM has told me he had the same trouble maybe because we live in Australia?

I've sent another email so we will see if this sparks up any action

DId you give the phone # TF posted a try?